Terms & Conditions

Terms and Conditions

Any and all works carried out by Mega Loads either quoted or otherwise, shall be subject to the Terms & Conditions. It is the responsibility of the client to read the Terms & Conditions carefully & pursue legal advice where required prior to engaging Mega Loads. By engaging Mega Loads, the client agrees to the Terms & Conditions in full as set out below.

  1. Definitions

“Mega Loads” shall mean Mega Loads, or any approved agents, contractors & employees hereof.

“Client” shall mean the client or any person acting on behalf of the client, including any person purchasing products & services from Mega Loads.

  1. Payments

The client agrees to make full payment on completion of each job or when requested. Failure to do so will cancel any further works until such time, payments are paid, & funds are cleared in full.

Credit card, cash & electronic bank transfer payments are accepted. I authorise Mega Loads to carry out transactions, including providing & using credit card details over the phone (unsecured phone lines), to the value of the amount payable. A credit card transaction fee of 2% applies to all credit card payments.

Any payments which fall overdue shall incur a late fee of 10% daily until paid in full.

  1. Pricing

Pricing is based & reliant on the information provided by the client. Pricing may vary based on actual conditions & job requirements. Additional charges may apply, without prior approval or notice for unforeseen circumstances, including but not limited to traffic delays, weather conditions, additional wait times, or changes to the scope of works.

All quoted prices are subject to variations as required & are at the discretion of Mega Loads, in order to carry out & complete works to Australian Safety & industry Standards. All variations will incur further fees & charges in addition to the original quoted amount.

Additional fees & charges shall apply outside of normal operating hours 6:30am to 4:00pm Monday to Friday.

All jobs are subject to a minimum 4 hours, thus referring to the calculation of hours including transportation from Mega Loads base and back to base upon completion of any such job. Prices do not include any toll, permits, access or parking fees.

  1. Cancellation

The client must provide Mega Loads with at least 24 hours’ notice in writing of any cancellation of jobs. Failure to do so shall incur 30% payment of the original quoted / invoice amount payable by the client.

Placing a deposit with Mega Loads secures & confirms your job. Where a deposit is made, and the 24-hour cancellation notice period has not been upheld by the client, renders the client responsible. As such, any deposit made is non-refundable, nor transferrable.

  1. Transportation

The client is responsible to inspect all goods on completion / delivery of each job & must report any concerns, damages or discrepancies in writing directly to Mega Loads within 24 hours of goods delivery.

  1. Compliance

The client agrees that each site will comply with occupational health & safety laws relating to building/construction sites & any other such relevant safety standards or legislation.

The client shall comply with the provisions of all statutes, regulations & bylaws of government, local & other public authorities which may be applicable to the works required. The client shall obtain (at the expense of the client) all licenses & approvals which may be required for the works to be carried out by Mega Loads. This includes councils, private agents & any other such governing bodies & requirements.

  1. Client Responsibilities

The client must provide accurate information regarding the nature and weight of the load. The client is responsible for ensuring the loading and unloading areas are safe & accessible, without delay. The client must obtain all necessary permits & approvals for the transport of goods at their expense.

  1. Liability

Mega Loads are appropriately insured, however, shall not be held responsible for loss or damage to goods unless Mega Loads have been proven directly negligent of such claims.

  1. Circumstances

Mega Loads shall not be liable for any failure to perform its obligations due to circumstances beyond their control, including but not limited to natural disasters, strikes, or government / council actions. Mega Loads shall not be liable for any incident or delay due to war, terrorism, strike, lockout, industrial action, fire, flood, drought, storm or other event beyond the reasonable control of Mega Loads.

  1. Governing Law

These Terms and Conditions are governed by the laws of NSW, ACT & VIC of Australia.

  1. Amendments

Mega Loads reserves the right to amend these Terms & Conditions at any time.

  1. Disclaimer

The client hereby disclaims any right to rescind or cancel the contract or sue for damages or to claim restitution arising out of any misrepresentation made to them by any servant or agent of Mega Loads. The client acknowledges they purchase the services of Mega Loads relying solely upon their own skill & judgment. Mega Loads shall not be bound, nor held responsible for any term, condition, or misrepresentation.

  1. Dispute Resolution

If a dispute arises between the parties to this contract, either party shall send to the other party a notice of dispute in writing, adequately identifying & providing details of the dispute, within seven (7) days.  The parties shall confer at least once, in an attempt to resolve the dispute. At any such conference, each party shall be represented by a person having authority to agree to a resolution of the dispute. In the event the dispute cannot be so resolved, either party may refer the matter to The Consumer Trader & Tenancy Tribunal (CTTT).